Introduction

Azul Dental Center ("we," "us," "our") respects your privacy and is committed to protecting the personal data you share with us through azuldentalcenter.com (the "Site"). This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices and rights available to you.

We are a dental clinic based in Agadir, Morocco, and process personal data in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data. Because we also welcome patients visiting from abroad, we apply the same standard of care to data from visitors covered by the EU General Data Protection Regulation (GDPR) and other comparable data protection laws.

Who We Are

What Personal Data We Collect

We only collect the personal data you choose to give us, plus limited technical data collected automatically when you browse the Site.

• Contact form submissions: full name, phone number, email address, and the content of your message.
• Direct contact: any information you share when you call, email, or message us on WhatsApp.
• Automatically collected data: anonymized usage statistics (pages visited, approximate location, device/browser type, referral source) collected via Google Analytics.

We do not knowingly collect sensitive medical information through the website itself — details about your dental history or treatment needs are collected in person, by phone, or by WhatsApp once we begin coordinating your care, not through the contact form.

How We Use Your Data

• To respond to your inquiries and messages sent through the contact form, phone, or WhatsApp.
• To schedule, confirm, or follow up on appointments.
• To understand how visitors use our Site, so we can improve it (via aggregated, anonymized analytics).
• To meet legal, regulatory, or accounting obligations where applicable.

We do not sell your personal data, and we do not use it for automated decision-making or profiling.

Legal Basis for Processing

• Consent — when you tick the consent checkbox and submit the contact form.
• Legitimate interest — to respond to inquiries you initiate and to maintain the security and performance of the Site.
• Contractual necessity — where processing is needed to schedule or manage an appointment you've requested.

Third-Party Services We Use

We rely on a small number of trusted third-party services to operate the Site. Each processes limited data on our behalf, governed by its own privacy policy:

We do not share your personal data with any third party for their own marketing purposes.

Cookies

The Site uses cookies set by Google Analytics to understand aggregate traffic patterns. These cookies do not identify you personally. You can disable cookies at any time through your browser settings; doing so won't affect your ability to use the contact form or browse the Site.

Data Retention

We keep contact form submissions and related correspondence only as long as needed to respond to your inquiry and, where an appointment follows, to maintain your patient record in line with standard recordkeeping practice. You can ask us to delete data that is no longer needed at any time.

Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on where you're located, you may have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data ("right to erasure").
• Object to or restrict how we process your data.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, email us at contact@azuldentalcenter.com. If you are in Morocco and believe your rights under Law 09-08 have not been respected, you may also contact the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP), Morocco's data protection authority.

Children's Privacy

Our website and contact form are not directed at children. If you are a parent or guardian contacting us on behalf of a minor patient, that's welcome and expected — we simply don't knowingly collect personal data directly from children through the Site.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will always reflect the most recent revision.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out any time: